At The Harrington Sisters Ottawa, we’re committed to delivering your order safely, efficiently, and with complete transparency.
Shipping Costs
Free shipping on all orders – no minimum spend, no hidden fees.
Order Processing
Orders are processed within 1–2 business days.
You will receive a confirmation email once your order has been dispatched.
Delivery Times
Estimated delivery after processing:
Canada: 6–12 business days.
Note: Delivery times may be extended during peak periods or due to customs delays.
Shipping Information
Import taxes, customs duties, and fees are the recipient's responsibility.
Order Tracking
Once your order has been shipped, a tracking number will be emailed to you so you can monitor your delivery in real time.
Address Accuracy
Ensure your shipping address is correct to avoid delays or lost shipments. Please contact customer service promptly if you need to update your shipping address.
Lost or Damaged Orders
In the rare event your order is lost or arrives damaged, please contact our customer support team as soon as possible. We’ll work with you to resolve the issue quickly.
Need Help?
We're here to assist.
Email: info@theharringtonsistersottawa.com
Customer service typically replies within 24 hours.